I finally got it back around 5:30....only took 3 phone calls. I have another car, but its my husbands and we took it off the road since he works overseas. I have the motorcycle, but it doesnt have a second seat and the kid is a bit young to ride yet anyways. Of course they tried to sell me a bunch of crap I didnt need today. I dont think they liked my answers to a lot of it.....may be why they kept it for so long.